IT Performance Management
Marc Benioff tells how he created and grew Salesforce.com
A practical approach to creating web applications for the Cloud environment and migrating existing systems to it.
Covers reliability, security, and the ability to predict load and capacity.
Netsuite Suffers Cloud Outage
Netsuite suffered a 30 minute service outage on the 27th April preventing access to its cloud-based applications to customers worldwide.
The Netsuite service has been highly reliable in the past but with growing customer numbers there is a question mark overwhether the company provided sufficient information about the outage.
The outage is reported to have been caused by network issues and Netsuite is still investigating.
This event highlights one of the problems still facing cloud computing where customers find technical problems and remedial action are outside of their control.
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